Media contact details
If you want to make yourself heard and complain about something in the media or praise it there's a useful list of contact details below. Your views will be recorded and it's important to keep commenting even if the response is disappointing.
STOP PRESS - OCTOBER 2011 - NEW ONE-STOP WEBSITE FOR COMPLAINTS, ETC
ParentPort is a new one-stop shop website for parents and carers (and anyone concerned about children and the media) to go to complain, comment, or get advice. All the major regulators’ contact details are on this one website. www.parentport.org.uk
Send comments about TV or Radio programmes to:
The Contact Centre, Ofcom,
Riverside House, 2a Southwark Bridge Road, London SE1 9HA
Tel: 0207 981 3000
Email: contact@ofcom.org.uk
To send comments to the BBC, contact:
BBC Complaints, PO BOX 1922, Darlington, DL3 0UR
Tel: 03700 100 222 Website: www.bbc.co.uk/complaints
Please note for BBC Complaints:
1.E-mail or write to the BBC, always including the name of the broadcast, time and date and make your point as clearly and politely as possible. Expect a written response within 10 working days.
2.If you are not satisfied with the BBC’s response, please press your points further by:
3.Contacting the person, or department who replied, requesting a further response to your complaint.
4.If the second response is still unsatisfactory: within 20 days, write to Editorial Complaints Unit (ECU), Room 5168, BBC White City, 201 Wood Lane, London W12 7TS. The ECU will investigate and respond
5.If you still think the BBC is wrong, within 20 days of their response: Appeal to BBC Trust, 180 Great Portland Street, London W1W 5QZ
If people do not appeal to the Trust, the BBC assumes its programme content is acceptable.
You may also complain to Ofcom, which regulates the BBC on matters of harm and offence, including the protection of children.
To send comments to ITV, contact:
Viewer Services
ITV Plc
Gas Street
Birmingham B1 2JT
Tel: 0844 881 4150 Website: www.itv.com
Email: viewerservices@itv.com
To send comments to Channel 4, contact:
Viewer Enquiries, PO BOX 1058, Belfast, BT1 9DU
Tel: 0845 076 0191 Website: www.channel4.com
To send comments to Five, contact:
22 Long Acre, London, WC2E 9LY
Tel: 020 75505555 Website: www.five.tv
Email: customerservices@five.tv
To send comments to BSkyB, contact:
Grant Way, Isleworth, Middx, TW7 5QD
Tel: 0870 240 3000 Website: www.sky.com
Email: Ofcomlicence@bskyb.com
Other useful addresses
The British Board of Film Classification
3 Soho Square, London, W1V 6HD
Tel: 020 7440 1570 Website: www.bbfc.co.uk
Email: contact_the_bbfc@bbfc.co.uk
Advertising Standards Authority
Mid City Place, 71 High Holborn, London, WC1V 6QT
Tel: 020 7492 2222 Website: www.asa.org.uk
Internet Watch Foundation
5 Coles Lane, Oakington, Cambridge, CB4 5BA
Tel: 01223 237 700 Website: www.iwf.org.uk
Email: admin@iwf.org.uk
Department for Culture, Media and Sport
2-4 Cockspur Street, London, SW1Y 5DH
Tel: 020 7211 6000 Website: www.culture.gov.uk
Members of Parliament
The House of Commons, Westminster, London, SW1A 0AA
Tel 020 7219 3000 Website: www.parliament.uk
To find out who your MP is, visit
